Established a solid foundation in technical support. It confirms proficiency in hardware, software, networking, and troubleshooting, serving as a benchmark for excellence in IT operational roles.

Microsoft 365 Fundamentals course, which provided comprehensive training in cloud productivity, collaboration, and security within the Microsoft ecosystem, enhancing my ability to implement and manage business solutions.

Level 3 Infrastructure Technical Course that offered advanced training in designing, deploying, and maintaining modern IT systems. Topics included network architecture, server administration, virtualization, and cloud solutions, equipping me with the skills to optimize infrastructure, enhance system security, and ensure seamless IT operations.